Support

AITA - 评评理 技术支持

这里提供 AITA - 评评理的使用说明、常见问题、数据与隐私说明,以及联系支持的方式。

联系我们

如果你在登录、录音、上传音频、AI 分析或历史记录中遇到问题,请通过邮件联系我们。

发送支持邮件

支持邮箱:connozhao@icloud.com

快速开始

  1. 注册或登录账号。
  2. 点击录音按钮,允许麦克风权限。
  3. 录制一段需要复盘的对话或说明。
  4. 点击“结束并评理”,等待 AI 返回分析结果。
  5. 登录用户可以在历史页查看之前的分析记录。

上传音频

  • 点击录音页的“上传”。
  • 选择“从文件选择音频”可上传 m4a、mp3、wav 等音频文件。
  • 选择“从相册选择视频”可上传带声音的视频或屏幕录制。
  • iPhone 语音备忘录请先“分享 → 存储到文件”,再从文件中选择。

常见问题

为什么分析时间有时较长?

分析时间取决于音频长度、网络状态、所选 AI 模型和服务繁忙程度。请保持网络连接并等待结果返回。

为什么历史记录为空?

历史记录仅对登录用户保存。请确认你已经登录,并且分析完成后再查看历史页。

为什么提示网络请求失败?

请检查网络连接,尝试切换 Wi-Fi / 蜂窝网络,或稍后重试。部分网络环境可能无法稳定访问后端服务。

为什么无法使用 Pro 模型?

Pro 模型需要登录后使用。Guest 模式每日可试用有限次数,并且不支持 Pro 模型。

重要说明

AITA - 评评理的分析结果仅供沟通复盘参考,不构成法律、医疗、心理咨询、财务或其他专业意见。 涉及重要决策或专业问题时,请咨询相关专业人士。

数据与隐私

为提供分析与历史记录功能,应用可能处理你的账号信息、录音或上传音频、转写文本、AI 分析结果和基础诊断日志。 我们不会将分析结果用于广告追踪。

如需删除账号相关历史记录,请通过支持邮箱联系我们,并提供你的登录邮箱。

详细内容请查看 AITA - 评评理隐私政策AITA - 评评理用户协议

Support

AITA Support

This page provides help for AITA, including basic usage, common issues, privacy notes, and support contact information.

Contact Us

If you have trouble with sign-in, recording, audio upload, AI analysis, or history, please contact us by email.

Send Support Email

Support email: connozhao@icloud.com

Quick Start

  1. Create an account or sign in.
  2. Tap the record button and allow microphone access.
  3. Record a conversation or describe the dispute you want to review.
  4. Tap "Finish & Judge" and wait for the AI analysis.
  5. Signed-in users can review previous analyses on the History page.

Upload Audio

  • Tap "Upload" on the recording page.
  • Choose an audio file such as m4a, mp3, or wav.
  • You can also select a video or screen recording with audio from Photos.
  • For iPhone Voice Memos, share the memo to Files first, then select it from Files.

FAQ

Why does analysis sometimes take longer?

Processing time depends on audio length, network conditions, the selected AI model, and service load.

Why is my history empty?

History is saved only for signed-in users. Please make sure you are signed in and the analysis has completed.

Why do I see a network request error?

Please check your network connection, try switching between Wi-Fi and cellular data, or retry later.

Why can't I use the Pro model?

Pro models require sign-in. Guest mode has limited daily usage and does not include Pro models.

Important Notice

AITA analysis is for communication review and reflection only. It is not legal, medical, psychological, financial, or other professional advice. Please consult qualified professionals for important decisions or professional matters.

Data & Privacy

To provide analysis and history features, the app may process account information, recordings or uploaded audio, transcripts, AI analysis results, and basic diagnostic logs. We do not use analysis results for advertising tracking.

Signed-in users can delete their account and associated cloud history from the Profile page in the app.

For details, please review the AITA Privacy Policy and AITA Terms of Service.